Ethics

Skeptical about the growing number of agencies rebranding as ‘ethical’, ‘purpose-driven’ or ‘a force for good’? This is what makes Advocate a genuine ethical design agency…


Only work with ethical clients

An agency isn’t defined as ethical by how it runs, but by who it works for. This is because an agency’s work can have a social and environmental impact thousands or even millions of times greater than the footprint of its own operations.

Creative agencies inherently have a modest environmental footprint – on a simple level, requiring little more than computers and internet access. However, the impact of their work can be massive. An agency that helps grow an oil company, or conversely, a renewable energy company, as I have done, creates a huge net difference far outweighing the impact of running the agency. That’s why, in the face of today’s climate, environmental and social crises, the real test of an ethical agency isn’t how it operates, but who it chooses to work for.

This is where I think B Corp certification falls short for design businesses. It focuses more on how a business is run, and less on the impact of its work – essentially requiring companies to avoid working with the worst industries. I see this approach as one of ‘doing less harm’ – whereas my commitment to working exclusively with ethical organisations means my business is a genuine force for good. And has been since before B Corp existed.

I have always worked exclusively with ethical clients. After graduating in 1996, I worked as a graphic designer at the Centre for Alternative Technology, the Wildfowl & Wetlands Trust, Gaia Books, and a design agency for high-profile arts organisations. Then in 2003, I launched Advocate as one of the first ethical design agencies, specialising in supporting charities, businesses and organisations creating positive impact. Many of my clients work in climate, sustainability, cleantech, nature, social justice, peace, health, culture or education.


Charge a fair rate

Ethical organisations are often tackling the biggest issues with the smallest budgets. So I support my clients by pegging my rate to the Joseph Rowntree Foundation’s Minimum Income Standard and keeping my overheads low – no salespeople, account handlers or fancy office. This means you get more of my time for your budget, leading to more impactful outcomes. See my fair rate.


Personally committed

I’m not greenwashing or jumping on the ethical bandwagon. I’ve worked with ethical organisations throughout my professional career – and for 20 years I was also an environmental activist, campaigning on issues such as climate change, deforestation, GM foods, incineration, fracking and air pollution in the UK, Germany and New Zealand.


Operate ethically

Measures I’m taking:

  • Clear, upfront pricing with no hidden fees, honest communication throughout projects, and prompt payment to subcontractors.
  • When commissioning or recommending suppliers such as printers, web hosts, content management systems, web developers, photographers, illustrators or copywriters, I try to choose those who demonstrate ethical and environmental practices.
  • The electricity I use comes from 100% renewable sources.
  • My website is hosted on servers powered by renewable energy and is designed to minimise its carbon footprint. For example, this page is in the top 1% of web pages tested on the Website Carbon Calculator.
  • This website scores highly on accessibility tests.
  • My computers and phones last me a long time. I only buy new equipment when absolutely necessary.
  • I recycle old computers, ink cartridges, glass, plastic, metal, paper and card.
  • I use phone, email and video calls to reduce the need for travel. When I do travel, I use public transport where possible. Conveniently, I’m based just five minutes’ walk from a mainline train station with direct access to London.
  • I work from my home office, so there is no commute.